POLICIES

email: [email protected]

Cancellation & Refund Policy

• All Basketball program cancellation/refund requests must be in writing and emailed to [email protected]. Please include your child’s name that is registered for the program and the session (s) that you are canceling.Phone requests will not be accepted.
• If cancellation is received two weeks prior to the start date of the program, all monies paid, with the exception of a $100.00 administrative fee, will be refunded. Please allow 14 days for processing. All refunds will be issued in the same way that you made payment for program.
• No refunds or credits will be provided less than two weeks prior to the start date of program.
• If the athlete has a medical issue or a death in the family preventing them from attending the program, all monies paid, with the exception of a $100.00 administrative fee, will be refunded. If there is a medical issue, we will need a doctor’s note emailed to us that is included in your refund request.
• If your Athlete registered and requests to cancel in the same day, a full refund can be provided, but only on that day.
• If Athlete registered and placed on the waitlist, a full refund can be provided if not placed on a team.
• No refunds will be issued after the start of the program.

• All cancellations or schedule changes must be made 24 hrs prior to starting time. Athletes will be charged the full amount of the session for no shows and late cancellations.
• If cancellation is received 24 hrs prior to the start date of session, all monies paid will be credited.
• If the player has a medical issue or a death in the family preventing them from attending the program, all monies paid, will be credited.

• All sales are final. No refunds will be given.
• If the player has a medical issue or a death in the family preventing them from attending the team, all monies paid, with the exception of a $250.00 administrative fee, will be credited. If there is a medical issue, we will need a doctor’s note emailed to us that is included in your credit request. Must be in writing and emailed to [email protected]. Please include your child’s name that is registered for the team that you are canceling.Phone requests will not be accepted.
  
  
• If you are needing to cancel a registration, for any reason, we will credit you all but $250.00 admin fee prior to the start of the season.
• If your Athlete registered and requests to cancel in the same day, a full refund can be provided, but only on that day.
• If Athlete registered and placed on the waitlist, a full refund can be provided if not placed on a team.
• No refunds will be issued after the start of the Club teams first Practice